The Need for Technology-Enhanced Care Coordination

The cost of health care is steadily rising. Gaps in care for complex chronic conditions, such as heart failure, diabetes and chronic airway diseases like asthma and COPD continue to plague our nation. According to Centers for Disease Control and Prevention, the medical care costs of individuals with chronic conditions account for more than 75% of our nation’s $2 trillion medical care costs.

Much of these exorbitant health care costs are avoidable. Yet, current management of these complex chronic conditions suffers from a lack of adequate care coordination, timely symptom recognition and poor patient adherence to medications and treatment plans. This ineffective chronic condition management results in increased hospital and ER admissions and re-admissionsischarge. Recent reports have shown that patients with complex health needs are being discharged from hospitals earlier, in part due to pressures on hospitals to reduce average lengths of stay because of the continued growth of DRG (diagnosis related groups) and capitated reimbursement for inpatient care. Given this motivation for early and possibly premature discharge, it is no surprise that our country’s hospital readmission rates are increasing as well and playing a significant role in the cost increase.

The Opportunity

Studies show the value of integrated health management programs in improving care coordination, quality and outcomes while reducing costs and other expenditures. Recent data goes even further to show the additional value received when organizations integrate remote patient monitoring into health management programs. In June, 2008, the University of Tennessee Graduate School of Medicine published estimates that remote monitoring could cut national costs of heart failure alone nearly in half from $8 billion a year to $4.2 billion.

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Reducing Medical Cost by Engaging Individuals in Their Daily Self-Care

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Pharos Innovations is actively involved in transforming the US healthcare delivery system. Pharos offers IVR and Web-based behavior change/remote patient monitoring services and tools that enable payers and providers to cost-effectively and efficiently manage their chronic care population. Pharos’ main offering, Tel-Assurance®, engages, motivates and drives improved self-care. Through Tel-Assurance, participants self-report their health status daily through the phone or Web. This unique approach actively engages them in their healthcare and provides care managers/nurses with real-time information to intervene before symptoms escalate. It is an effective, proven way to reduce avoidable hospital admissions and readmissions and overall healthcare costs among diverse populations.

The Pharos’ solution is strongly validated to show measured clinical improvement and financial impact, is the recipient of the prestigious American Heart Association National Outcomes award and was selected for the first ever National Institutes of Health (NIH) sponsored evaluation of remote monitoring interventions. For more information visit www.pharosinnovations.com or call (847) 790-7649.


The Value Quadrant of Healthcare Reform (VQHR)
The VQHR is the optimal, technology-leveraged approach to chronic care management that unifies disease registry functionality, care coordination services and remote patient monitoring technology at the point of care delivery for maximum healthcare outcomes and cost savings. Read More on the VQHR:

Roundtable Discussion Report
A lively and provocative panel discussion of healthcare experts at the 2009 Medicaid Congress and National Medicare Readmissions Summit

Position Paper
Finding a solution to our healthcare crisis through a technology-leveraged chronic care management approach






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