Medicare Advantage: Improving the Member Experience Through Patient Engagement

At the end of each year, Medicare Advantage members come to a fork in the road: stay with their current Medicare Advantage provider or find a new option. For the MA plan, this is a critical moment. The plan spent money to attract and enroll this member. The plan invested time, energy and resources to pay and provide care for …

adminMedicare Advantage: Improving the Member Experience Through Patient Engagement